Create a front door to your marketing team
IntelligenceBank gives teams one place to capture, manage and track every marketing request and task, so nothing slips through or holds up delivery.
Trusted by Marketing and Compliance teams worldwide
Marketing teams spend too much time managing requests and not enough time delivering work.
Requests arrive from everywhere with no structure.
There is no consistent way to capture what is being asked for, by whom or when it is needed, so work starts late, stalls or gets lost entirely.
Nobody knows what the team is working on.
Without visibility across workload and capacity, work gets duplicated, deprioritized or simply forgotten.
The same requests keep arriving, over and over.
Requests that could be handled through self-service lands on the team's desk every day.
Make task and request management effortless
Every stage of your request workflow, connected
Get the right information from the very first request
Customizable forms ensure every request comes in complete. No more chasing missing details, incomplete briefs or requests that stall before they’ve started.
Turn requests into actions, fast
Assign, prioritize and move every request forward from one central place with a clear view of what’s in progress, what’s urgent and what’s done.
Measure performance and keep getting better
Track response times, monitor throughput and identify bottlenecks before they become problems. Spot the most common request types to enable more self-service, so your team spends less time fielding requests and more time doing productive work.
How teams use IntelligenceBank to manage tasks and requests
Asset requests
Manage requests for common assets such as logos, fonts and templates.
Brand questions
Manage enquiries about brand guidelines and usage.
Approval requests
Manage approval requests for branded collateral.
Design requests
Manage requests to create new artwork or collateral.
Campaign ideas
Manage new campaign and marketing ideas suggested by team members.
Change requests
Manage requests to make minor updates to artwork or collateral.
What happens when marketing teams get a structured front door
Streamlining marketing request management and reducing admin for one of Australia’s largest health insurers, as the marketing team scaled from 30 to over 100 people.
Reduction in admin via structured intake and request management
Users accessing and distributing approved content
Growth in marketing team size managed without a corresponding increase in admin overhead
Built for teams that need more structure and less chaos
Creative and Design Teams
Spend less time fielding unstructured requests and more time on work that needs your expertise. A structured front door means requests arrive with the right information, every time.
Brand Teams
When guidelines and approved content are easy to find and requests come through a structured process, your team can focus on building the brand rather than administering it.
Marketing Operations
Create a structured intake process, with full visibility across workload and the reporting to identify where time is being lost.
Questions marketing teams ask us
How is IntelligenceBank different from a helpdesk tool like Jira or ServiceNow?
Helpdesk tools are built for IT and support workflows. IntelligenceBank is built specifically for marketing, with intake forms, approval workflows, Digital Asset Management and reporting all connected in one platform. Requests flow directly into campaign and content workflows rather than sitting in a separate ticketing system.
Can the intake forms be customized for different request types?
Yes. Forms can be configured for any request type, from asset downloads and brand questions to design briefs and campaign ideas. Each form captures exactly the information the team needs to action the request without going back for more detail.
How does IntelligenceBank help reduce repeat and low-value requests?
Reporting and dashboards surface the most common request types, so teams can identify what should be handled through self-service. When assets and brand guidelines are easy to find and access, the volume of routine requests drops significantly.
Does IntelligenceBank integrate with the tools our team already uses?
Yes. IntelligenceBank integrates with Adobe Creative Cloud, Microsoft Office, Google Workspace, Salesforce, Slack and a wide range of other tools. Requests and tasks connect directly to the creative and approval workflows your team already runs.
How does intake and request management connect to the rest of IntelligenceBank?
Requests captured through intake forms flow directly into briefs, approval workflows and Digital Asset Management. A design request becomes a brief. An approval request routes through the relevant workflow. Approved assets land in the DAM. The whole process is connected end to end.