Security

Users only see information to which they have access. That means, different users can only view, download, publish and/or print to where you grant access. You can give access by user group or by individual.

Your data is hosted in secure, ISO 27001 and SOC2 compliant data centers either in the US, UK, Canada or Australia - depending on your location (and your choice). For larger corporates, we offer private cloud options for an additional fee.

For customers who require additional login security, two factor authentication is available.

Our servers are protected by a firewall, which deliver high performance (as to not inhibit speed of service) and multi-threat protection.

You can set login parameters such as length and complexity of passwords, and you can also determine how frequently your users need to reset their password.

Every five minutes, we proactively monitor our operating system, core functions, uptime, patch upgrades, firewall status and hacking attempts.

You always own your data. Bottom line. We do not access your platform unless you provide your account manager with special, one time access, and you can always request a copy of your data on disk.

We are subject to penetration testing on a monthly basis, and bi-annually undergo external penetration tests.

We support the HIPAA (Health Insurance Portability and Accountability Act) regulations, and are able to sign HIPAA Agreements with enterprise-level customers as required.