We are a business process management company, delivering niche SaaS applications designed to help teams reduce costs and risk. Founded in 2009 in Melbourne Australia, our platform offers: Marketing, Board Portals, Governance Risk & Compliance and Knowledge Management solutions. Best in class tech (Elixir), beautiful designed UX and 'follow the sun' support means our 400 customers in more than 55 countries rely on us everyday to help manage their digital assets, systems and processes. Our teams in Australia, the United States and Canada are committed to continuous innovation, the success of our customers and the security of their data. IntelligenceBank’s beautifully designed platform is used by over 400 brands with 350,000+ users in 55 countries. IntelligenceBank has offices in the US, Canada and Australia.
If you can help take us to even greater heights, click on one of these available roles or if nothing suits - sending us an email.
The Key Account Director is responsible for managing a portfolio of large and enterprise clients, ensuring total customer success to ensure renewal and growth, being the “face” of IntelligenceBank, acting as a business process consultant to customers as we guide them through their journey to success and beyond.
Working closely with the Implementation Services Director, this role will be responsible for leading the delivery of SaaS software solutions for mid-sized and enterprise level clients.
IntelligenceBank is looking for a smart, enthusiastic and driven Customer Success Manager. The ideal candidate will have a minimum of 5 years experience in customer success, software implementation and/or project management, along with the ability to multi-task and a true passion for problem solving and helping customers achieve their business goals.
About The Role
IntelligenceBank is looking for a smart, enthusiastic and driven Implementation Director. The ideal candidate will have at minimum of 10 years of experience in software implementation and project management, the ability to multi-task and a true passion for problem solving and helping customers achieve their business goals. This role will oversee the implementation team and will ensure all customers are successfully onboarded and trained.
If you are naturally entrepreneurial, curious, and self-motivated and looking for an opportunity to make a difference in the direction and success of a company, then we would love to talk to you.
The IntelligenceBank Implementation Support Role role is a critical part of our value proposition of helping clients make their online work seamless. This diverse role involves support, training, administration and liaising with sales and product teams.