What is Knowledge Management Software?

Knowledge Management (KM) Software is purpose-designed to streamline the centralization, sharing and reporting of business-critical information. With the explosion of digitized information every business and government organization is experiencing, knowledge management systems have never been more important to ensure information is shared and applied across the business. 

Usually data that’s stored in a KM system are in the form of documents, images, video, database records, comments and stakeholder feedback.

At IntelligenceBank, we believe it is critical that KM software is ‘active’ whereby information is as interactive and proactive as possible. This ensures your information gets used across your stakeholder groups. 

How different people within the information management process use KM software

Managing information doesn’t have to be complicated or messy – as most people experience with unstructured share drives, Dropbox and intranets. With IntelligenceBank KM, each stakeholder has the tools they need to contribute to a fast and more efficient knowledge sharing process.

Information Management


Admins set the structure of document library folders, registers, alerts, custom reports, task management, dashboards and workflows.  With our highly configurable interface, if changes need to be made, Administrators can do so easily without technical support.



As IntelligenceBank KM software is user friendly, selected end users who contribute to the knowledge base can add information to their specified areas.  If you have participating vendors or agency partners, they can be granted publish access, but have limited access to the rest of the portal.      


End Users

End users can be given access to view online only or view and download.  For specified information sets, you can email links to non registered users.


Product feature image
knowledge management solutions
The easy way to securely share, manage, approve and access your data, according to your business processes.
Product feature image
knowledge management document resources
Upload any file type, one at a time or in bulk. Manage versions, read files online, set review dates, make comments and add watermarks to protect your files.
Product feature image
knowledge management workflows and approvals
Collaborate faster with download approvals, publish approvals and general feedback on any file or data. Track history of digital sign off in a dedicated approvals area.
Product feature image
knowledge management document database
Anything you would normally manage in a spreadsheet can now be managed online in our customizable databases. Run reports, export and add files to records.
Product feature image
knowledge management news feeds
Post articles, receive comments or feedback, and send them as an HTML email for instant communication.
Product feature image
email link management
Automatically be notified when new information or new versions are available. You can also email links from files or folders to both registered and external users.
Product feature image
advanced search management
Nothing gets lost in IntelligenceBank. We search titles, description, document contents, automatically extracted metadata, and universal custom metadata you add.
Product feature image
people directory management
A full list of all users of your platform, with contact information and photos.
Product feature image
woman using knowledge management portal on iPad
Our iPad App lets you read PDF’s offline, and view media – as well as syncing with the web platform. You can download our iPad App from the App store, and use your same username and password to access files when you are on the move.
Product feature image
self registration management
With Self Registration enabled, now your end users are able to ‘self register’ and login to your Knowledge Management platform to access documents and database records of information. All self-registered users can be granted limited or full access, which is specified by you, and you can force the acceptance of your T&C’s prior to entering your platform. This is ideal for sharing knowledge with third parties.
Product feature image
knowledge management usage analytics
Get an instant ROI and see how your platform is used in real-time. Our granular audit trail reports on everything that happens, by user, by file and overall.
Product feature image
main admin settings management
Take control of your platform – no IT experience necessary! Customize the branding, set up user permission, groups and add users. You can also change the naming of modules and manage passwords.
Product feature image
knowledge management calendar
Help your team keep track of campaigns, due dates and projects. Create different calendars for each project, track event RSVPs and link your calendar to other items within your IntelligenceBank platform.
Product feature image
knowledge management dashboard
Take control of the information you view on IntelligenceBank. Dashboards can be tailored to manage production workflows, view uploaded files and quickly access databases.
Product feature image
km public portal
Need to show your creative files on your website? IntelligenceBank's public gallery lets you create a web page from your KM platform so anyone can browse and download files.
Product feature image
sorefront for km
Convert your KM Platform into an online store, giving users the chance to purchase documents, pictures and downloadable files.
Product feature image
drag and drop universal connector
Seamlessly integrate with hundreds of web-based applications with drag and drop functionality using the IntelligenceBank Universal Connector.
Product feature image
km api integration
Your information doesn't have to be an island. Our robust API makes it easy to integrate documents and data managed within IntelligenceBank with other systems, with our out of the box, push and pull API calls.

Frequently Asked Questions