Melbourne Sports and Aquatic Centre
Vista Advisory
Lexis Nexis
Office of Public Prosecutions

See why your team will love IntelligenceBank Knowledge Management

IntelligenceBank Knowledge Management makes it easy to share and collaborate on documents and data with your team. With robust workflow, approvals and an audit trail.

Use Cases


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knowledge management solutions
The easy way to securely share, manage, approve and access your data, according to your business processes.
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knowledge management document resources
Upload any file type, one at a time or in bulk. Manage versions, read files online, set review dates, make comments and add watermarks to protect your files.
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knowledge management workflows and approvals
Collaborate faster with download approvals, publish approvals and general feedback on any file or data. Track history of digital sign off in a dedicated approvals area.
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knowledge management document database
Anything you would normally manage in a spreadsheet can now be managed online in our customizable databases. Run reports, export and add files to records.
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knowledge management news feeds
Post articles, receive comments or feedback, and send them as an HTML email for instant communication.
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email link management
Automatically be notified when new information or new versions are available. You can also email links from files or folders to both registered and external users.
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advanced search management
Nothing gets lost in IntelligenceBank. We search titles, description, document contents, automatically extracted metadata, and universal custom metadata you add.
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people directory management
A full list of all users of your platform, with contact information and photos.
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woman using knowledge management portal on iPad
Our iPad App lets you read PDF’s offline, and view media – as well as syncing with the web platform. You can download our iPad App from the App store, and use your same username and password to access files when you are on the move.
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self registration management
With Self Registration enabled, now your end users are able to ‘self register’ and login to your Knowledge Management platform to access documents and database records of information. All self-registered users can be granted limited or full access, which is specified by you, and you can force the acceptance of your T&C’s prior to entering your platform. This is ideal for sharing knowledge with third parties.
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knowledge management usage analytics
Get an instant ROI and see how your platform is used in real-time. Our granular audit trail reports on everything that happens, by user, by file and overall.
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main admin settings management
Take control of your platform – no IT experience necessary! Customize the branding, set up user permission, groups and add users. You can also change the naming of modules and manage passwords.
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knowledge management calendar
Help your team keep track of campaigns, due dates and projects. Create different calendars for each project, track event RSVPs and link your calendar to other items within your IntelligenceBank platform.
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knowledge management dashboard
Take control of the information you view on IntelligenceBank. Dashboards can be tailored to manage production workflows, view uploaded files and quickly access databases.
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km public portal
Need to show your creative files on your website? IntelligenceBank's public gallery lets you create a web page from your KM platform so anyone can browse and download files.
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sorefront for km
Convert your KM Platform into an online store, giving users the chance to purchase documents, pictures and downloadable files.
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drag and drop universal connector
Seamlessly integrate with hundreds of web-based applications with drag and drop functionality using the IntelligenceBank Universal Connector.
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km api integration
Your information doesn't have to be an island. Our robust API makes it easy to integrate documents and data managed within IntelligenceBank with other systems, with our out of the box, push and pull API calls.

IntelligenceBank KM is connected

Our out-of-the-box plugins, together with our Universal Connector, means your
Knowledge Management Platform is never an island. Here's a selection of integrations.
IntelligenceBank KM Integrations


Can't see your favorite tool? Contact us, as we probably have an integration for you.
+ Mac Only   * With drag and drop plugin

Rated #1 in customer service

One of our core values is six star service in a five star world. That’s why we were rated as the #1 Knowledge Management Platform for customer service. With IntelligenceBank we ensure you have a successful launch and on-going usage of the platform.

Download our Implementation FAQs


Access control

Users only see information to which they have access. That means, different users can only view, download, publish and/or print to where you grant access. You can give access by user group or by individual.

Data storage, backups, private cloud & self hosted options

Your data is hosted in secure, ISO 27001 and SOC2 compliant data centers either in the US, UK, Canada or Australia - depending on your location (and your choice). For larger corporates, IntelligenceBank offers private cloud options for an additional fee.

Two Factor Authentication

For customers who require additional login security, two factor authentication is available.


IntelligenceBank's servers are protected by separate hardware firewalls, which deliver high performance (as to not inhibit speed of service) and multi-threat protection.

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During our IPO process, AdAlta required an easy to use, and secure data room to manage due diligence with multiple parties. We found the platform very useful and easy to use. IntelligenceBank is a great platform and I would highly recommend it.

AdAlta Samantha Cobb

"IntelligenceBank is a wonderful tool assisting in our business, helping to safely store, share and manage our documents. Their team was very useful and IntelligenceBank quickly became the central go-to point for our team of almost forty team members when it came to storing, sharing and managing documentation."

Suncorp James Borg

Mobile access to your files and data.

IntelligenceBank's Knowledge Management platform is accessible on any device.


knowledge management ipad