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Based in Melbourne, Australia
IntelligenceBank is a global high-growth SaaS platform, transforming how marketing departments create, manage, approve and distribute creative content. We are excited to announce a new role within our Customer Success team in APAC that will be instrumental in supporting the continued growth of our Key Account portfolio.
Working closely with the Customer Success and Key Account Directors, this role is perfect for a up and coming Customer Support/Success professional looking to take the next step in their career in SaaS software solutions.
Who we are
IntelligenceBank are an Australian software success story. Headquartered in Southbank (just a 3 minute walk from Flinders St station), we’ve been solving problems for clients since 2009. We’re now used by more than 400 companies in 55 countries around the world. Companies like ANZ Bank, Jetstar, NAB, Bupa, Medibank, Cricket Australia and Australian Red Cross Blood Service use us every day.
We win awards for our Customer Success – we were recently voted #1 out of 129 DAM vendors as “easiest to do business with” on G2 Crowd. That’s how awesome our Customer Success Team are. We don’t do mediocre at IntelligenceBank, we have the best DAM product in the world and we are #IBproud about it.
What you’ll be doing
What you bring to the table
You can write a well worded email, know how to use spell check and can speak in “human terms” – we don’t do tech speak unless we absolutely have to.
Other Desirable skills and experience
What we stand for
We believe our people are our most important asset and cultural fit is a very important part of the hiring process. The following are the personal aspects we look for in each candidate.
If this role sounds like you and you think you’re ready to join our award winning team, then apply now. Applications close Friday 28th February 2020. No agencies please.
IntelligenceBank is the leading marketing operations software, helping content marketers seamlessly manage digital assets, creative content approvals and compliance, and creative project management.
Through integrating Digital Asset Management (DAM), BrandHub, workflows and approvals with calendars and kanban, IntelligenceBank gives you a way to easily manage marketing and creative projects from end to end, within the one system.
Our beautifully designed software is used by over 400 brands globally. We offer 24/7 support and have offices in Australia, the US and Canada.
IntelligenceBank is the leading Digital Asset Management and Marketing Operations Software on G2 Crowd and Capterra. Our clients love the simple set up, ease of use, deep functionality, flexible integrations and 24/7 support.