Solutions

IntelligenceBank can be used as a secure, customer extranet to efficiently communicate and share information with customers, members and/or franchisees. For businesses who require a customer delivery platform to deliver time-sensitive data for instant decisions, using IntelligenceBank as a customer portal helps businesses save time, money and engages their customer base.

• Control which stakeholders have access to specific information, and measure how information gets used.
• Store, share and manage business critical information – categorized and managed by topic, key account or industry.
• Structure information and resources by customer segments, products, channels to market and geographies so information is easy to find.
• Display key sales and business performance data as charts and trends.
• Automate input of primary data sources into IntelligenceBank via links and API data feeds.
• Real-time customer opinion dashboard, consolidating feeds from twitter, blogs and news resources.
• Staff, customer and media contact database.
• Profile key accounts and link to financial reporting platforms.
• Capture customer and key account feedback on new products, competitors and customer experiences.
• Collaborate with external partners using feedback and ratings, version control, electronic signatures and approvals.
• Alert stakeholders when new information, related to their brands or interests is available via email alerts.
• Advanced search, emailing links to information, secure login, brand customization, customer support, usage reporting and an iPad friendly interface are all standard features within the IntelligenceBank platform.

To learn more about how to use IntelligenceBank as your customer extranet or client delivery portal to share documents online, contact us on info@intelligencebank.com, download our Product Fact Sheet or try our Online Demo.