IntelligenceBank KM is connected
Knowledge Management Platform is never an island. Here's a selection of integrations.
+ Mac Only * With drag and drop plugin
Rated #1 in customer service
One of our core values is six star service in a five star world. That’s why we were rated as the #1 Knowledge Management Platform for customer service. With IntelligenceBank we ensure you have a successful launch and on-going usage of the platform.Download our Implementation FAQs
Users only see information to which they have access. That means, different users can only view, download, publish and/or print to where you grant access. You can give access by user group or by individual.
Data storage, backups, private cloud & self hosted options
Your data is hosted in secure, ISO 27001 and SOC2 compliant data centers either in the US, UK or Australia - depending on your location (and your choice). For larger corporates, IntelligenceBank offers private cloud options for an additional fee.
Two Factor Authentication
For customers who require additional login security, two factor authentication is available.
IntelligenceBank's servers are protected by separate hardware firewalls, which deliver high performance (as to not inhibit speed of service) and multi-threat protection.
Within IntelligenceBank platforms, you can set login parameters such as length and complexity of passwords, and you can also determine how frequently your users need to reset their password.
Every five minutes, IntelligenceBank proactively monitors its operating system, core functions, uptime, patch upgrades, firewall status and hacking attempts.
You always own your data. Bottom line. We do not access your platform unless you provide your account manager with special, one time access, and you can always request a copy of your data on disk.
IntelligenceBank undergoes penetration testing on a monthly basis, and bi-annually undergoes external penetration tests.
During our IPO process, AdAlta required an easy to use, and secure data room to manage due diligence with multiple parties. We found the platform very useful and easy to use. IntelligenceBank is a great platform and I would highly recommend it.
AdAlta Samantha Cobb
"IntelligenceBank is a wonderful tool assisting in our business, helping to safely store, share and manage our documents. Their team was very useful and IntelligenceBank quickly became the central go-to point for our team of almost forty team members when it came to storing, sharing and managing documentation."
Suncorp James Borg
Mobile access to your files and data.
IntelligenceBank Knowledge Management platform is accessible on any device.