Rated #1 in customer service
One of our core values is six star service in a five star world. That’s why we were rated as the #1 Board Portal Platform for customer service. With IntelligenceBank we ensure you have a successful launch and on-going usage of the platform.Download our Implementation FAQs
Users only see information to which they have access. That means, different users can only view, download, publish and/or print to where you grant access. You can give access by user group or by individual.
Data storage, backups, private cloud & self hosted options
Your data is hosted in secure, ISO 27001 and SAS 70 compliant data centers either in the US or Australia - depending on your location (and your choice). For larger corporates, IntelligenceBank offers private cloud and self hosted options for an additional fee.
IntelligenceBank undergoes independent security and penetration testing audits to ensure your information is secure.
IntelligenceBank's servers are protected by separate hardware firewalls, which deliver high performance (as to not inhibit speed of service) and multi-threat protection.
Within IntelligenceBank platforms, you can set login parameters such as length and complexity of passwords, and you can also determine how frequently your users need to reset their password.
Every five minutes, IntelligenceBank proactively monitors its operating system, core functions, uptime, patch upgrades, firewall status and hacking attempts.
You always own your data. Bottom line. We do not access your platform unless you provide your account manager with special, one time access, and you can always request a copy of your data on disk.
IntelligenceBank undergoes penetration testing on a monthly basis, and bi-annually undergoes external penetration tests.